Proudly Supporting NDIS Participants Across Sydney's Eastern Suburbs.
Practical Support. Real Independence.
Why Choose Heedful?
At Heedful, we provide practical support that fits real life.
We support people with daily living, transport, routines, appointments, community access and social participation.
Our work is built around reliability, clear communication and support that makes everyday life easier.
NDIS Registered
Trusted, compliant and accountable
Empowering Independence
Building skills, confidence, and connection
Participant Focused
Personalised support
Support That Fits Your Life
Heedful works with NDIS participants who want practical, consistent 1:1 support.
We assist with daily living skills, routines, transport, appointments, community access and social participation.
Our approach suits participants, families and support coordinators who value reliability, clear communication and support that works in everyday life.
About Heedful
Heedful is a registered NDIS provider based in Sydney’s Eastern Suburbs.
We provide practical 1:1 support at home and in the community, helping participants build everyday skills, manage routines, get to appointments and take part in community life.
We focus on doing the basics well: turning up, communicating clearly, building trust and providing support that makes daily life easier.
Our support is flexible, respectful and built around each participant’s goals, preferences and daily life.
2021
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2026
Meet the Team behind Heedful
Ben Del'Monte
Associate Director
Tim Glasgow
Director
Heedful is led by Tim Glasgow and Ben Del’Monte.
Tim founded Heedful in 2020 to provide practical, relationship-based NDIS support across Sydney’s Eastern Suburbs.
Ben joined the team as a support worker in early 2025 and quickly became an important part of the business. As Associate Director, he now supports daily operations, service development and participant support.
Together, Tim and Ben remain hands-on in the business, keeping Heedful responsive, accountable and focused on support that works in real life.
Services
Reliable transport support to help participants get where they need to go — safely, on time, and with less stress. We assist with appointments, errands, social outings, work, study and community activities.
Support to get out, connect and take part in everyday life. We help participants build confidence in the community through social activities, appointments, exercise, shopping, events and local outings.
Practical, respectful support and mentoring from people who know how to build trust. We focus on confidence, connection, motivation and real-life progress — not just ticking boxes.
Enjoyable, safe and supported outings tailored to the participant’s interests. From day trips to events and leisure activities, we help make community participation easier, more comfortable and more fun.
Transport​
Community Access
Outings
Peer Support
Hands-on help with everyday tasks at home and in the community. We support routines, light housework, shopping, meal preparation, organisation and daily living skills.